Apparently, these companies have had complaints from consumers that range the gamut from ridiculously low appraisal values, to companies actually not paying for the gold at all. Recently, the Consumerist wrote about how there is a pending Cash4Gold class action lawsuit. Some of the allegations against Cash4Gold in this lawsuit are: fraud and racketeering. The lawsuit claims that Cash4Gold does not follow through with its promise of a 12 day return guarantee and that the company "loses" too many items in spite of the fact that it claims to treat items mailed to it with the highest of care.